_GO Riteway’s Mission Statement: GO Riteway is committed to providing superior transportation services to students, business travelers, local residents, and tourists.
We will accomplish this by focusing on Safety, Integrity, and Teamwork.
_
*TITLE: Operations Assistant – Receptionist*
*POSITION SUMMARY*
Has onsite responsibility for providing phone and dispatch support during peak operation times within the School Bus Terminal.
Respond to inquiries related to student drop-off and pick-up times, basic routing questions and provide general administrative duties.
This is a key position providing exceptional customer service, efficient and effective problem-solving.
*HOURS – Split Shift*
Monday – Friday
5:40am – 9:00am and 1:30-5:00pm
*DUTIES AND RESPONSIBILITES:*
* Answer telephones and respond to customer inquiries
* Take effective notes when necessary
* Provide exceptional customer service
* Follow-up on request of phone calls with manager
* Communicate with drivers as needed
* Basic administrative tasks to ensure drivers are adequately prepared for routes
* Additional duties and responsibilities may be assigned
*GENERAL QUALIFICATIONS:*
* Strong organizational and communication skills, written and verbal.
Detail oriented including documentation skills
* Maintain confidentiality
* Able to work effectively and well with diverse groups of people, teamwork
* Able to work effectively and well with diverse groups of people, teamwork
* A strong working knowledge of computers and ability to learn new software programs
*DESIRED QUALIFICATIONS:*
* Valid Wisconsin Driver’s License meeting GO Riteway driving standards
* Intermediate knowledge and experience with MS Word and Excel
The responsibilities of this job may change as the needs of the operation continue to evolve.
_*We Go the Extra Mile!*_
EOE of Minorities/Females/Vets/Disability
WWW.
GORITEWAY.
COM
Job Type: Part-time
Pay: $17.
00 - $19.
00 per hour
Schedule:
* Monday to Friday
Work Location: In person
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