Maintenance Manager

SUMMARY: Maintains the physical integrity of the community at all times.
Anticipates, identifies, and corrects all maintenance issues involving the property.
Repairs physical structure and grounds and ensures a safe and secure living environment for residents, visitors, and staff by implementing procedures for preventative maintenance and repairs.
ESSENTIAL DUTIES AND RESPONSIBILITIES: • Performs structural repairs to masonry, woodwork, concrete, and furnishings of buildings.
• Maintains and repairs buildings’ plumbing and electrical systems, including replacing worn or defective parts such as switches and fuses.
• Replaces worn or damages parts such as hoses, wiring, and belts in machines and equipment such as HVAC system, fountain, irrigation, vacuum and carpet cleaners, lighting systems, exhaust, fire, and security systems.
• Paints interior and exterior walls and trim.
• Cleans internal areas of property including, buffing, dusting, sweeping, mopping, vacuuming, shampooing carpets, waste pick up and removal, and washing windows.
• Manages streamlined process for handling resident service requests and responds/corrects requests within 24 hours when possible.
• Maintains current MSDS sheets and uses thorough knowledge of current laws and EPA and OSHA regulations to ensure proper storage, and management of hazardous materials (including solvents, flammables, caustics, and refrigerants).
• Documents and maintains current and accurate records regarding preventative maintenance, service requests, expenditures, resident room make-ready, work-in-progress, etc.
• Accompanies all vendors and Regional Maintenance Director during visits and inspections.
• Adheres to all safety, infection control, building, and life safety guidelines and state regulations for Alzheimer’s assisted living residences and is prepared for state life safety surveys at all times.
• Oversees the fire drill process.
• Reports all damages and safety concerns to Community Director in a timely manner • Performs other duties as assigned.
MANAGERIAL AND BUDGETARY RESPONSIBILITIES: • Participates in the supervision of staff.
Responsibilities may include interviewing, hiring, and training employees; planning, assigning, and directing work; addressing complaints and resolving problems.
• Budgetary responsibilities include working within approved budget.
QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
The requirements below are representative of the knowledge, skill, and/or ability required.
• High school diploma or equivalent strongly preferred.
• Minimum Two (2) year training and experience in a commensurate role and demonstrated ability to successfully perform duties and responsibilities as described.
• Valid driver’s license.
• Must be able to pass pre-employment Knowledge and Skills Assessment (KSA).
• Basic knowledge and experience with standard practices in carpentry, plumbing, glass replacement, painting, masonry, grounds keeping, commercial appliance repair, electrical wiring, uses a variety of hand and power tools, meters and measuring tools used in the maintenance and repair of building facilities.
Knowledge of safety practices and procedures related to the building trades.
• Ability to read and interpret blueprints and documents such as safety rules, operating procedures, policies and employee manuals.
• Ability to write reports and correspondence.
• Ability to speak effectively before groups and maintain cooperative and effective working relationships with those contacted in the course of work assignments.
• This position requires local travel and occasional out of town travel.
COMPETENCIES: • Adaptability - Maintains effectiveness during change.
Adjusts effectively to work within a new work structure, processes, requirements or cultures – tries to understand change; approaches change or newness positively.
• Functional & Business Skills - Possesses knowledge to do the job.
Has achieved a satisfactory level of business, technical, and professional skill or knowledge in position-related areas; keeps up with current developments and trends in areas of expertise; organizes and shares knowledge/information freely and encourages others to do the same.
• Informing - Provides information people need to know to do their jobs.
Provides direct feedback and timely information to individuals (managers, customers, peers) so that they can make accurate decisions.
• Organizing - Orchestrates multiple activities to accomplish goals.
Can Marshal resources (people, funding, material, support) to get things done; uses resources effectively and efficiently; arranges information and files in a useful manner.
• Planning - Scopes out length and difficulty of tasks and projects.
Sets objectives and goals; breaks down work into process steps; develops schedules and task/people assignments; anticipates and adjusts for problems and roadblocks; measures performance against goals; evaluates results.
• Priority Setting - Spends time on what is important.
Quickly zeros in on the critical few and puts the trivial aside; quickly senses what will help or hinder accomplishing a goal; eliminates roadblocks; creates focus.
• Process Management - Determines the processes necessary to get things done.
Knows how to organize people and activities; understands how to separate and combine tasks into efficient work flow; knows what to measure and how to measure it; sees opportunities for synergy and integration where others cannot; simplifies complex processes; gets more out of fewer resources.
• Quality of Work - Follows established processes to produce quality work.
Produces work that meets standards, is error free, and results in minimal waste and re-work; accomplishes task by considering all areas involved, no matter how small; shows concern for all aspects of the job.
PHYSICAL DEMANDS: The physical demands are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Frequently required to stand, walk, stoop, bend and kneel.
Regularly lifts and/or moves up to 100 pounds.
Occasionally sits.
Page 2 of 4 • The noise level in the work environment is usually moderate.
• This position requires some travel.