Position Summary:
The Human Resources Manager coordinates long and short term planning and implementation of policies and procedures relating to hotel associates to help create a safe culture of hospitable service, resulting in strong productivity and an engaged workforce.
Core Responsibilities:
Administer, direct and facilitate the property Human Resources functions.
Coordinate and direct the recruitment, processing, orientation and training of qualified applicants for all positions.
Monitor performance appraisal systems.
Administer benefits program appropriately.
Accurately administer wage and salary program.
Monitor compliance with local, state and federal laws, as well as established policies and procedures.
Act in concert with hotel management team and property General Manager.
Coach and counsel associates, including managers.
Work in a cooperative and friendly manner with fellow associates.
Practice a culture of guest service in all you do; promote courtesy, good will and a positive attitude in each and every encounter.
Perform any reasonable request as assigned or directed by management.
Knowledge, Skills and Abilities:
Bachelor's degree in Human Resource or related business field
Minimum 3 years' experience leading HR functions, demonstrating proven investigation and problem resolution skills
Strong business communication skills verbal and written
Strong presentation skills and ability to train at leadership and hourly level
Knowledge of federal, state and local employment laws and regulations
High work ethic and self-initiative
Strong computer skills in Microsoft Suite
Some travel may be required
Regular attendance according to established guidelines
May be required to work varying schedules to reflect the business needs of the property
Must possess basic computational ability
Focus and maintain attention to tasks, and complete work assignments on time despite frequent interruptions
Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times
Ability to converse calmly with upset associates, superiors and guests in intense emotional situations
Ability to participate in, and at times lead departmental and/or hotel team meetings
This job description is not an exhaustive list of all job functions that are required of an employee in this position.
Therefore, other duties may be asked of an employee in this position from time to time.
Requirements:
Physical Requirements:
Sit, stand and walk for varying lengths of time
Lift approximately fifteen (15) pounds
Good communication skills, both written and verbal
Grasping, writing, standing, sitting, walking, repetitive motions, pulling, pushing, listening and hearing ability and visual ability
Must have finger dexterity to be able to operate office equipment such as computers, printers, multi-line tone tone phone, filing cabinets, photocopiers and other office equipment as needed
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