Assistant Manager

*Twigs* *Full-Time Assistant Manager* *Email cover letter & resume to careers@shoptwigs.
com* *About Twigs* Twigs (shoptwigs.
com) is a successful, independently owned women's boutique, with locations in Madison & Brookfield, WI.
We curate an edited collection of the best denim, apparel, handbags, and jewelry out there, calibrated for our everyday lives.
The brands you love, you will find at Twigs.
We are looking for a dedicated and enthusiastic individual for the role of Assistant Manager at our location at The Corners of Brookfield in Brookfield, WI.
The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and ease.
To be eligible for consideration, you must have experience in the retail sector, preferably with some Management experience, the confidence to sell products requiring specialist knowledge, and a willingness to embrace a true connection with the customer.
*Role Outline* *Customer Experience* Create an inviting environment for guests through personal connection and relationship building with the goal of creating customer loyalty and brand advocates.
Have a passion for trends, designers, and specialty products that can be shared effortlessly to enhance customer experience and team knowledge.
Foster a service and selling culture with our team through leading by example and team development.
Participate in developing staff to be product experts and advocates while leading a successful sales floor.
Inspire guests through your personal styling during every shift.
Deliver exceptional Omni-Channel guest experience through meeting order fulfillment expectations, delivering online customer support, and using omni-channel resources to assist in store customers.
*Leadership* Lead with purpose daily by showing up with intention to foster a collaborative and productive team environment.
Lead by example and set the standard for an energetic pace and positive store culture.
Motivate and encourage team members with feedback, collaboration, and growth opportunities.
Partner with Store Manager to train and develop at all levels.
Be proactive and action-oriented when opportunities present themselves.
Actively assess business results and work with Store Manager to achieve sales goals, including developing strategies in areas of opportunity.
*Visuals & Operations* Maintain impeccable visual standards daily that will wow our guests.
Be proactive on adjusting presentations due to sell through or selling opportunity.
Participate in executing floorsets and other merchandising updates.
Assist Store Manager in planning and executing daily, weekly, and monthly operational tasks.
Ensure that all operational standards and deadlines are met daily through taking ownership over sales floor and back of house activities.
*Benefits* Salaried position with competitive compensation based on experience Monthly bonus potential Set weekly schedule PTO Paid holidays Healthcare reimbursement program available 401K match Employee discount *Requirements* Necessary skills: Communication, Time Management, Problem Solving, Customer Service, Visual Merchandising, & Store Operations.
Must be computer proficient and possess strong written and verbal communication skills.
2 + years of relevant retail experience, some Management experience required.
Ability to lift up to 50 lbs, comfortable with climbing ladders, and ability to work a sales floor for extended period of times.
Job Type: Full-time Pay: $40,000.
00 - $50,000.
00 per year Benefits: * 401(k) matching * Employee discount * Flexible schedule * Paid time off Experience level: * 1 year Shift: * Day shift Ability to Relocate: * Brookfield, WI 53045: Relocate before starting work (Required) Work Location: In person